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Contact Us

We love hearing from you and welcome feedback. Every message helps us to be better.

If you have questions about your gift card, then send us an email at and one of our customer service team members will be in touch.

Prefer to speak to someone?

Give us a call on 1300 375 346

Want to write to us?

The Card Network

PO Box 4119

Richmond East

VIC 3121

Support Team Hours

Monday to Friday 9am – 6pm AEDT
Saturday 10am – 5pm AEDT

For privacy-related questions, please contact our Privacy Team through this webform.

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